Submitting a claim usually means that something has gone wrong, gone missing, or gotten damaged. But that doesnʼt mean it should be a negative experience. Weʼll make it as easy and transparent as possible for you to start the claims process, and our team will make sure you get the attention, communication, professionalism and empathy that you deserve at every step.

Alternatively, visit our claim reportingexternal_link portal for aerospace, commercial auto, general liability, property, and workers’ compensation customers.

With unparalleled global expertise, technical know-how, excellence and an investment in innovation, our industry-leading claims teams know the best guidance to give and the best steps to take, because whatever the scenario, we’ve seen something like it before.

Thanks to our global network, we can mobilize experts from around the world in a matter of hours to provide support, from responding to the scene to sourcing resources to limit your business interruption. We work with you to share our decades of experience in emerging risks to help you avoid a loss in the first place.

At BWI, we believe access to innovative, on-demand technology helps you make smart business decisions. IntelliRisk® is our next-generation risk management information system, offering unique risk management capabilities and a robust claims experience for our clients.

IntelliRisk® focuses on the visualization of key metrics and trends with advanced data exploration through interactive dashboards, customizable searches and reporting - helping you both understand and more effectively manage risk. 

Natural disasters can have sudden and devastating impacts on businesses and communities. The right preparation with the right partner goes a long way to protecting against catastrophic loss.

AIG can help you plan for a range of natural disasters that can severely impact your business. Understanding structural and location-related risks helps you mitigate your risk by taking the right steps before a weather event. If damage occurs, our insights can also help you reduce disruption to your day-to-day operations and efficiently address the aftermath of a storm.